ARRIS Surfboard G54 DOCSIS 3.1 Multi-Gig Modem & Wi-Fi 7 Router | BE18000

Easy to setup and maintain. Works with many providers. You do have to reboot about once a month. People don't realize that this is something that should be done anyway.

I was looking for a multi gig modem/router combo since upgrading my internet. Had zero issues before buying this combo and I just wanted to be able to take advantage of our new speeds in our home.This has to be one of the most garbage modem router combos I’ve owned.WiFi range= trash. Some days it barely extends 10ftEthernet connection= frequent disconnections. Interrupts gaming and video calls every 30minutes.After updating firmware and using for a few months this thing is total junk and a huge waste of a consumers time and money.I shouldn’t have to deep dive into how to fix my internet after

Was able to setup the modem without any issues. However for someone who is not tech savvy the setup may not be easy. Also the modem configuration has a option "Split Mode" which splits all the frequencies. This is super important feature as I was migrating from an older modem. So someone who is not tech savvy might have difficulties. The phone app is average and is not that useful.However once setup I am very happy with the speed, which is why I bought the modem. A important thing to notice when I selected the 6 Ghz frequency that is when I got the fastest download speed on speedtest.For 5 Ghz

The previous three modems we've owned have been made by Arris, and very solid and reliable. So my expectations for the G54 were very high, especially considering that the cost is one of the most expensive on the market for a combo modem wifi router.It is very easy to hook up, with a power cord, incoming comm cable, and then whatever you decide to add for direct connections. The automation within this hardware is the most advanced that we've experienced. This will auto reset, and do a number of different steps (many which are beyond my comprehension) to ensure the connection is solid and to mai

I can’t really recommend this to anyone. I’ve now had it for six months and I wish I’d bought differentlySetup was relatively easy and the app and device interface are typical and average for the industry. Activation required a call to my Internet provider because of the modem and router being integrated. It also means that you can’t self update firmware, which is frustrating.It’s also proven stable for the most part (complete outages have all been on the network end).However! Two big problems. I’m in a heavily congested area (condo life) and the range is abysmal. Like 100 feet as the crow fli

Update as of 12/24/2024. I had returned and dropped-off at UPS on Nov 19th, I still have not received my refund of $637.04. Theses guys are crooks, holding on to the money and not returning my money fast enough. It was supposed to be refunded before Dec 24. Now the updated the date of my refund to Jan 10th 2025.Also notice this product has 19,300 review. I cannot see reviews of this product Arris G54; its mostly other older Modems like SB8200, etc. This seller and Amazon have been very crooked on this one.-----------------------------------------------------------------------------------------

Excellent machine after I set it up with my Internet provider, I logged in with and admin and password I went in to the system Bridge Mode and Enable itThat turn turn off the Wi-Fi sitting on there because so I can run my TP-Link Deco 7 Pro BE63 Tri-Band WiFi 7 BE10000 Whole Home Mesh System - 6-Stream 10 Gbps, 4x2.5G Ports Wired Backhaul, 4X Smart Internal Antennas, VPN, HomeShield, Free Expert Support (3-Pack)

Poor signal quality in a 2,500 Sq. ft. home. Definitely a step down from my Motorola MG8702. The 8702 would still be in use if it hadn't started dropping devices and packets after 5 years of heavy usage. Anyway, back to the WIFI throughput.1st - There is an XBOX One 25 feet, line of sight, from the gateway and throughput dropped from an average of 400Mbps to 60Mbps with the switch to the G54.2nd - Devices, like my reef tank controller workstation (on the 1st floor) no longer connect when the WNIC previously had 4 bars of signal strength, 40-50ms ping response, and no packet loss issues.3rd - T