Bose SoundTouch 20 Wi-Fi Music System

Clear, full-range sound not commonly found in a speaker this size

Connectivity TechnologyWirelessSupported StandardsMP3

About this item

  • Clear, full-range sound not commonly found in a speaker this size
  • Wireless connection via your home Wi-Fi network for Internet radio, music services and your music library
  • One-touch access to your music with six personalized presets
  • Free Sound Touch app for your computer, smartphone or tablet
Category: AudioStereo Shelf SystemsRanked #99 of 786 in Audio
6.8Our score
Our verdict

Clear, full-range sound not commonly found in a speaker this size

Ranked #99 in Audio · 4 things we like

Quick answer The Bose SoundTouch 20 Wi-Fi Music System scores 6.8/10 with us. Amazon owners rate it 4.3 out of 5 across 223 reviews, above the 4.1 average of the 31 stereo shelf systems we track. Key facts: connectivity technology Wireless, supported standards MP3.

What makes the Bose Sound Touch 20 system so special? Just press one button, and you're immediately enjoying your favorite Internet radio station, music artist or playlist. Stuff that usually takes clicking or tapping and scrolling just to access.

Now it's right at your fingertips-like having your favorites on speed dial. No computer, tablet or smartphone needed. Plus, you'll be treated to rich, full-range sound that brings your music to life.

With Sound Touch, if you have an existing home Wi-Fi network, you're ready to enjoy Bose sound in any room you want-no extra equipment necessary. That means you can put your tablet away, or leave your phone in your pocket, and still stream the music you love.

Do Best Deal is a participant in the Amazon Services LLC Associates Program. As an Amazon Associate we earn from qualifying purchases. If you buy through links on this site we may earn a commission, at no extra cost to you. Learn more.

Product information

19 specifications
Connectivity TechnologyWireless
Speaker TypeComputer, Multi-Room
Power SourceAC
Compatible DevicesLaptop, Smartphone, Tablet
Supported StandardsMP3
Supported Audio FormatMP3
Number of Speakers1
Audio Output ModeStereo
Surround Sound Channel Configuration2
ColorWhite
Style NameSoundTouch 20
Item Dimensions4.1 x 12.4 x 7.4 inches
Item Weight9.6 pounds
BrandBose
Speakers Included1 Speaker
Global Trade Identification Number00017817610087
Number of Items1
Model Number355589-1200
Mfr Part Number355589-1200

Pros & cons

What we like
  • Clear, full-range sound not commonly found in a speaker this size
  • Wireless connection via your home Wi-Fi network for Internet radio, music services and your music library
  • One-touch access to your music with six personalized presets
  • Free Sound Touch app for your computer, smartphone or tablet
What could be better

    Bose SoundTouch 20 Wi-Fi Music System: questions & answers

    Is the Bose SoundTouch 20 Wi-Fi Music System worth buying?

    It is a reasonable choice, with some trade-offs. We score the Bose SoundTouch 20 Wi-Fi Music System 6.8 out of 10. Amazon owners rate it 4.3 out of 5 across 223 reviews, above the 4.1 average of the 31 stereo shelf systems we track.

    What are good alternatives to the Bose SoundTouch 20 Wi-Fi Music System?

    Similar, well-rated stereo shelf systems in our catalog: Bose 738031-1710 Wave SoundTouch Music System IV (9.2/10, 4.6 stars from 3,033 owners); Bose Wave® Music System III (9.0/10, 4.5 stars from 133 owners); Sony CMTSBT100 Micro Music System (8.8/10, 4.4 stars from 838 owners).

    Customer reviews

    All reviews on Amazon
    4.3223 global ratings
    5 star60%
    4 star20%
    3 star0%
    2 star10%
    1 star10%

    Breakdown from the 10 most helpful reviews we imported.

    A
    Adam J.
    Verified purchaseMay 23, 2014
    great system

    sure, maybe a bit pricey, but it does all it is advsertised to do! fairly easy to set up on the wifi network, instructions were clear. Functionality if great, used Airplay yesterday and seemlessly streamed music from Ipod and Iphone onto the system too. listened to songs like "Hawaii 5-0 "theme song and (dating myself here) "More today than yesterday" by Spiral Staircase, and I was literally rockin' out with the great sounds from the system! Wifi radio works great, Pandora no problem, great sounds from a classic music station in the UK! Amazing so much good stuff from a unit this small!!!

    R
    Robin
    Verified purchaseAugust 13, 2014
    Absolutely Love this Excellent Sound System

    This sound system is absolutely amazing. I just plugged it in and downloaded the sound touch ap from Bose. With no wires or separate speakers, the sound is wonderful and fills the space it occupies. If the volume is turned up, it can be listened to comfortably from another floor. It is easily set up to connect to a router and then can be controlled from a computer, an iPad or an iPhone. This includes your own iTune library and Pandora streaming music (if you choose). I now control the type of music, individual songs or artists as well as the volume and the on/ off switch remotely. This incredi

    P
    Pliskin
    Verified purchaseFebruary 26, 2014
    Amazing Sound

    I purchased this with my siblings for our parents for Christmas. They have always wanted one but never could justify spending so much. The price is high, but if you love music and you want to hear it at its best, then buy this. Radio stations, CD's, and Pandora sounds amazing and the sounds does fill the room.The only negative thing about the product is the app is a little on the ugly side. It works perfectly fine, just not as flashy as many mainstream apps. With that said the app is easy to use and acts as a remote on any smart phone or tablet.My mom uses it every day and she loves it. My dad

    K
    Kevin from IL
    Verified purchaseNovember 24, 2015
    Quality and Flexibility

    Excellent unit.... it's a Bose. For apple devices to play music directly you MUST and can only use airplay, and you can only play on one of these units at a time. Your music library for streaming must be served up by a DLNA compliant server from an NAS or from a windows computer with media sharing turned on. With the streaming function you can link multiple SoundTouch systems together and control them from the Bose app. Radio reception is also good on these units, I live in the country so it has to be. :) As always the sound is impeccable. Internet radio streaming is well thought out and easy

    T
    Tee
    Verified purchaseAugust 14, 2026
    Not functioning properly

    Although this is a quality product this one arrived in good packaging however, it skips on my CD and delays when starting to play and sometimes just stops in the middle of my listening pleasure. I purchased a CD cleaner and it continues to do the same. Reported the issue to the seller and they just recommended to buy a cleaner which did not solve the problem. Because Bose no longer makes this product, I was happy to be able to find one on the market, but it was used and it shows. Pretty sure that the seller is not interested in taking it back, but I am quite disappointed that I’m not able to l

    T
    Tony Rivera
    Verified purchaseSeptember 15, 2015
    No Bluetooth

    Met all my expectations except for the fact that the Bose Wave Bluetooth adapter cannot be used with this unit. When placing the order the page stated that the adapter was frequently purchased along with this unit which led me to believe that the unit also included the Bluetooth option. This particular unit has AM and FM radio, Wi-Fi (with access to hundreds of radio stations) and a CD player.I returned the Bluetooth adapter and must say that Amazon’s return policy is very fast and simple. We have been using the unit for over a month and the sound is excellent.

    T
    T Steiner
    Verified purchaseDecember 27, 2014
    but I really love it. It works great and the sound is ...

    I have only had the system for two days now, but I really love it. It works great and the sound is awesome I like being able to contol the system from an app on my phone. We bought the fm antenna but found that we did not need it. Even the channels with poor reception come in great. Bose also offers some online tips and videos, which I have not done yet but plan to. I wpould highly recommend this system to anyone looking for great sound and easy to use.

    R
    Ron L
    Verified purchaseNovember 19, 2014
    Incredible clear sound, playing the music that I want to hear.

    Great unbelievable sound, swear you are in a concert hall! It is easy to set up using the supplied software. The SoundTouch™ Wi-Fi works great – I listen to songs that are on my computer through Windows Media Player, Pandora, and from any other internet radio stations that I find on the net (including Range Radio). The supplied CD really demonstrates the full capability of the system. Looks great, and it sounds even better. I have tried local FM and AM stations and they work okay, however, I really enjoy hearing the music that I choose through the Wi-Fi. I have recommended the Bose to my frien

    Customer reviews are shown as published on Amazon and are not written by Do Best Deal.